Agents Are Not Stateless
Traditional SaaS multi-tenancy focuses on data isolation — making sure Tenant A can't see Tenant B's records. AI agents add new dimensions to this problem:
- Memory isolation: Agents build up context from conversations. That context must never leak across workspaces.
- Tool isolation: Agents call external APIs with workspace-specific credentials. A misconfigured agent must not be able to use another workspace's Stripe key.
- Model isolation: Custom fine-tuned models and prompt templates are intellectual property. They need the same access controls as any other sensitive asset.
How ServoAgent Handles It
Every resource in ServoAgent is scoped to a workspace. This isn't just a filter on database queries — it's enforced at the API layer, the agent runtime, and the memory system.
Agents can only access tools that have been explicitly connected to their workspace. Memory vectors are partitioned by workspace ID. Audit logs capture every cross-boundary access attempt.
The Principle
We treat workspace isolation the same way cloud providers treat VPC isolation. It's not a feature — it's a guarantee. If you're evaluating an agent platform, ask how they handle multi-tenant memory and tool access. The answer matters more than you think.