Ops Runbooks

Standard operating procedures for managing your agentic infrastructure. Reliability is built on repeatable operational responses.

4 documented runbooksCovers troubleshooting, security, and scaling
troubleshooting

Fixing Connector Auth Failures

high

Restore OAuth-backed connectors such as Gmail, Slack, or Salesforce without losing downstream workflow state.

Est: 5 min
Verified
Open runbook
security

Rotating Encryption Keys

critical

Rotate connector and environment secret material while preserving decryptability for existing workspace configuration.

Est: 15 min
Verified
Open runbook
scaling

Scaling Regional Edge Capacity

medium

Increase regional capacity when latency, queue depth, or error rates indicate a localized traffic surge.

Est: 10 min
Verified
Open runbook
troubleshooting

Debugging Agent Graph Deadlocks

high

Break and prevent execution loops or unreachable states in complex multi-step agent workflows.

Est: 20 min
Verified
Open runbook

Systemic Issue?

If you are experiencing a widespread outage or a potential security vulnerability that is not covered by these runbooks, escalate immediately.