Troubleshooting
Something not working as expected? Start with the known failure patterns below and move into the linked runbook when the issue needs an operational response.
Common Error Codes
RATE_LIMIT_EXCEEDEDStabilize traffic when clients or connectors exceed current request or token budgets.
Open resolution guideCONNECTOR_AUTH_FAILEDRecover from expired grants, invalid scopes, or revoked third-party app access.
Open resolution guideGRAPH_DEADLOCK_DETECTEDIdentify cyclic state transitions or missing terminal states in workflow graphs.
Open resolution guideREGIONAL_LATENCY_HIGHBring regional latency back under control during edge saturation or uneven rollout distribution.
Open resolution guideLinked runbooks
troubleshooting
Fixing Connector Auth Failures
Restore OAuth-backed connectors such as Gmail, Slack, or Salesforce without losing downstream workflow state.
Open runbooktroubleshooting
Debugging Agent Graph Deadlocks
Break and prevent execution loops or unreachable states in complex multi-step agent workflows.
Open runbookscaling
Scaling Regional Edge Capacity
Increase regional capacity when latency, queue depth, or error rates indicate a localized traffic surge.
Open runbookStill need help?
If the documented fix path does not resolve the issue, escalate with the guide ID, request ID, and related runbook attached.